Bar Manager para GRAND EXCELSIOR HOTEL

• Jerarquía: Jefe, desde Octubre 2015 hasta Marzo 2016
• Area: Hotelería
• Sector > Rubro: Gastronomía, Hotelería Y Turismo / Restaurant
• Remuneración (mensual): $1640
• Empleados a cargo: 7
• Tamaño (dotación): 101-500
• Responsabilidades: Set objectives and targets for beverages. Assess development needs and train and coach staff. Delegate duties and tasks to staff to meet objectives and maximize resources. Liaise with suppliers and sales representatives. Reduce wastage. Plan and implement cost control measures. Plan and implement systems to maximize sales and revenue. Beverages menu renovation.
• Logros: I was meant to renovate the beverages menu, to train the staff (the bartenders had poor experience but a lot of will power), and to monitor and reduce the wastage......fortunately everything worked out very well.
• Referencia: Xxx Xxxxx Xxxxx Tel: Xxxxxxx Xxxxxxxxxxxxxx
  

Supervisor / Departamental Treiner para SALERO TAPAS AND BODEGA

• Jerarquía: Supervisor / Encargado, desde Noviembre 2014 hasta Octubre 2015
• Area: Gastronomía
• Sector > Rubro:  /
• Remuneración (mensual): $1500
• Empleados a cargo: 13
• Tamaño (dotación): 101-500
• Responsabilidades: train, motivate, communicate, guide and evaluate my colleagues as well as ensure the daily requisitions and supplies in the restaurant. Prepare weekly schedules and monthly trainings calendar
• Logros: I set some new SOPs and I made them happen. I recovered some 5 stars standards which were not being applied. I made a monthly training calendar which was a great motivation for the staff
• Referencia: Xxxxx Xxxxxx Xxxxxxxx Tel: Xxxxxxx Xxxxxxxxxxxxxx
  

Bartender / Junior Sommelier para SALERO TAPAS AND BODEGA

• Jerarquía: Empleado, desde Noviembre 2013 hasta Octubre 2014
• Area: Gastronomía
• Sector > Rubro:  /
• Remuneración (mensual): $1100
• Empleados a cargo: 1
• Tamaño (dotación): 101-500
• Responsabilidades: Keep every drink up to standard. Improve the cocktails to keep a high quality bar performance. Ensure the supplies for the daily operation. Assist customers, find solutions, deal with queries. To assist the Head Sommelier in order to ensure professional, efficient and accurate service of all types of beverage in order to completely satisfy our guests during their meal experience and to perform responsibilities in the absence of the Head Sommelier to ensure consistent delivery of service.
• Logros: I have improved the quality and specially the consistency of the drinks. I made way more friendly and approachable the wines to the customers whose are not specialist.
• Referencia: Xxxxx Xxxx Tel: Xxxxxxx Xxxxxxxxxxxxxx
  

Senior Waiter / Barista para ASPEN, KEMPINSKI HOTEL

• Jerarquía: Empleado, desde Noviembre 2012 hasta Octubre 2013
• Area: Hotelería
• Sector > Rubro:  /
• Remuneración (mensual): $690
• Tamaño (dotación): 101-500
• Responsabilidades: Ensure diners are receiving high-quality service. Overseeing the proper order and flow of dishes, informing staff about specials and food that is sold out, and keeping the dining areas clean and organized. Train new staff and handle customer service as needed.
• Logros: I believe that being enthusiastic and being highly willing to learn was very motivating for the most of the team, encouraging others to do the same.
• Referencia: Xxxxx Xxxxxxxxx Tel: Xxxxxxx Xxxxxxxxxxxxxx
  

"Train The Trainer" Training

The course was oriented to selected employees to officially make them trainers for Kempinski hotels.

Wset Level 2 (Wine And Spirit Education Trust)

"Haccp" Level 2 (Hazard Analysis And Critical Control Points )

Inglés

• Nivel Oral: Avanzado
• Nivel Escrito: Avanzado