Jerarquía: Analista, desde Mayo 2014 hasta Actualidad
Area: Infraestructura
Sector > Rubro: Tecnología Y Comunicaciones / Telefonía - Comunicación
Tamaño (dotación): 500+
Responsabilidades: - IPT Admin for Argentina, Chile, Perú, Venezuela, Colombia y Costa Rica.
- Software/hardware configuration and maintenance for IPT cluster including CallManager, Voice Gateways and Voicemail device.
- L1 support for CCX and Call Recorder devices.
- User’s ADM for IPT and Lync Phone Edition.
- Escalation, monitoring and troubleshooting with internal and external supports.
- New Cisco Videoconference devices installation and configuration.
Logros: Cluster upgrade to v9
IPT to Lync migration